Fulfillment Policy
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Delivery — Orders will be delivered in 24-48 hours.
Credit card orders only. USD only.
UPS Ground shipping is standard, unless otherwise specified.
Orders exceeding UPS weight or size limits can ship via common
carrier of your choice. Daubert Cromwell shall not be liable
for delays or defaults in delivery caused by strikes, fire,
flood, differences with workers, raw material shortage, fuel
or labor, interruption of transportation facilities,
government regulation or restriction, force majeure, or any
other causes beyond our reasonable control. Our liability for
any damage to or loss of products ordered herein ceases upon
the delivery of such products in good condition to the carrier
and you will assume all risk of damage, injury or loss during
transportation. Any such damage, injury or loss shall not
release you from your obligations.
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Call for pricing and availability. Stated pricing does
not include international handling charges, customs fees,
or import duties.
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Returns — No returns are accepted without
prior written authorization. Shortages should be reported
immediately. A copy of the carrier’s freight bill should be
attached to any notice on which a shortage is noted. The order
will be considered complete unless noted as backordered. All
claims with respect to the products purchased must be brought
to our attention promptly, and in writing. Any claim or
non-conformity not reported to us in writing within 15 days of
receipt of the goods are waived.
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Cancellations — Orders placed through the
Quick Ship program may be cancelled within 4 hours of receipt
of order. Cancellations must be placed by calling Customer
Service at 437-477-1102, with a follow-up notice in writing to
shoaib_573@yahoo.co.in . Cancellations are at sole discretion
of Daubert Cromwell.
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Refunds — Refunds may be issued for orders
that are cancelled by either party. Funds will be reapplied to
credit card on record within 24 hours of cancellation or
refund acceptance.